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Cisco WebEx Meeting Center |
Cisco WebEx Training Center |
Cisco WebEx Event Center |
Cisco WebEx Support Center |
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Description
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Meet online to present information, share applications, and collaborate on projects with customers and coworkers worldwide.
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Deliver engaging, effective, and interactive instructor-led training to employees,
customers, and partners in virtual online classrooms.
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Stage large-scale online events and web seminars
to generate leads and train employees, customers, and partners.
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Provide instant, personalized customer
or IT support worldwide. Enable your support staff to diagnose and fix problems in real-time, remotely, from
their PCs.
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Usage Scenarios
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- Collaborative sessions
- Internal and external meetings
- Product demos
- Sales presentations
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- Employee training
- Partner training
- Customer training
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- Web seminars
- Marketing events and conferences
- Product launches
- Employee communications
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- IT support using the Internet
- Customer support through the Internet
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Recommended number of attendees
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Up to 100; additional capacity available
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Up to 1000; additional capacity available
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Up to 3,000; additional capacity available
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10 or fewer per remote support session
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| Information Sharing |
Cisco WebEx Meeting Center |
Cisco WebEx Training Center |
Cisco WebEx Event Center |
Cisco WebEx Support Center |
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Share desktop, application, web browser/content
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Yes
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Yes
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Yes
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Desktop and application sharing only
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Whiteboard, presentation and document sharing
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Yes
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Yes
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Yes
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N/A
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Play Flash, streaming audio/video, WebEx recordings (Windows and Mac)
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Yes
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Yes
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Yes
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N/A
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Annotation tools/annotation in sharing mode
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Yes
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Yes
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Yes
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Yes
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Text Chat and Q&A (managed and moderated)
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Text Chat
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Yes
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Yes
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Text Chat
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Transfer files
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Yes
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Yes
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Available on request
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Basic and advanced file transfer
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Publish event and course materials
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Yes
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Yes
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| Audio and Video |
Cisco WebEx Meeting Center |
Cisco WebEx Training Center |
Cisco WebEx Event Center |
Cisco WebEx Support Center |
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Audio
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Phone, PC-PC VoiP
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Phone, PC-PC VoiP
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Phone, PC-PC VoiP, audio broadcast
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Phone, PC-PC VoiP
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Video
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Single-point and multi-point (6); integration with Cisco Unified Video Conferencing available
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Single-point and multi-point (6)
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Single-point available on request
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Single-point only
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| Meeting Features |
Cisco WebEx Meeting Center |
Cisco WebEx Training Center |
Cisco WebEx Event Center |
Cisco WebEx Support Center |
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Attention indicator
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Yes
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Yes
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Polling: instant and planned
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Instant only
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Yes
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Yes
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Program/campaign management, post event surveys
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Yes
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Lead source tracking and enrollment scoring
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Yes
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Email management (automated invitations, reminders and tracking)
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Text only
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Full-featured
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Registration management
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Yes
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Advanced
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Advanced
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Testing and instant grading, and instructor scoring
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Yes
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Breakout sessions and hands-on labs
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Yes
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Permissions-based remote control
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Yes
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Yes
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One-click remote system hardware and software information
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Yes
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Reports
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Yes
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Yes
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Yes
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Yes
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| Connection Options |
Cisco WebEx Meeting Center |
Cisco WebEx Training Center |
Cisco WebEx Event Center |
Cisco WebEx Support Center |
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Operating system support (Windows, Mac, Linux, Solaris)
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Yes, plus Unix
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Yes
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Yes
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Yes
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Start meeting from within any Windows application, desktop or Internet browser
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Yes
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Yes
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Yes
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Yes
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Join and attend from 3G mobile device
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Yes
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Click to join using SMS or email (audio only)
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Yes
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Yes
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Yes
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Integrated eCommerce (pay to attend)
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Yes
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Requires Implementation Services
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Requires Implementation Services
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Inbound support request
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Click-to-Connect, WebEx WebACD
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Remote reboot and connect
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Yes
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Logon as administrator and remote printing
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Yes
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| Other Tools and Options |
Cisco WebEx Meeting Center |
Cisco WebEx Training Center |
Cisco WebEx Event Center |
Cisco WebEx Support Center |
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Recording, editing, playback
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Network-based and client-side
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Network-based and client-side
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Network-based and client-side
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Network-based, client-side, and client-side automatic
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Microsoft® Outlook® and Lotus® Notes Integration
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Yes
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Yes
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Yes
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Yes
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Flash-based attendee interface
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Yes
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Localization (French, German, Italian, Japanese, Portuguese, Simple and Traditional Chinese, Spanish)
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Yes, plus Korean and Swedish
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Yes, plus Korean
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Yes
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Yes, plus Korean
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